Saturday, October 11, 2008
A captive audience at 30,000 feet
After my last disastrous trip on US Air, I vowed that it would be a cold day in hell before I flew with them again.
Unfortunately, I had few alternatives on the final leg of a two city jaunt during which I flew on Northwest, American, and finally US Air.
An innovation on the godforsaken airline is to make a sales pitch for credit cards midway through the flight. Since my flight had two legs, I heard the pitch twice - I was awakened both times by the shrill sound of a flight attendent pushing a very special offer with a credit card company. Worse still, on the second leg of the flight, the monitors on the plane played a repeated loop for a cable travel network - it was a 70 minute commercial (actually a three minute commercial repeated again and again).
I paid plenty for my ticket and I resent a sales pitch which is impossible to escape.